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Depot Service Solutions: Print this page Mainstreet provides flexible options that ensure minimal equipment downtime while keeping costs consistent with equipment criticality to store operations. Our depot service solutions can range from Advanced Exchange to depot repair with turnaround times ranging from 5 to 15 days, as required by our clients. Retailers, even self-maintainers, along with manufacturers/OEMs and service providers who support the retail industry can benefit significantly from the simplicities and efficiencies that Mainstreet’s depot service provides. · Board-level repair capability reduces whole parts usage, extends equipment life and drives cost efficiencies · Component-level repair of all products supported. · Tracking and disposition reporting of customer-owned asset. · Analysis of Mean Time between Failure (MTBF), warranty management and equipment return. · Management of customer-owned systems and peripherals that are under warranty or depot service coverage with OEMs or third-party repair companies. · Tracking for Mean Time to Repair (MTTR). |
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