Mainstreet is a recognized industry leader in Self-Checkout support
- working with OEM’s, self-maintaining retailers and independent service organizations
to deliver exceptional quality, responsiveness and accountability in servicing multi-vendor, multi-generational self-checkout systems.
The Mainstreet team has gained
its expertise having supported self-checkout since its widespread adoption in
the mid 1990’s by working on systems from all the leading manufacturers (Fujitsu,
IBM and NCR).
Mainstreet understands the criticality of every component of a
self-checkout system and through our proprietary testing and fault analysis we not only fix
the reported problem but also refurbish each unit to reduce future failures. Every unit undergoes rigorous final testing prior to being returned
to the customer, resulting in a DOA return rate of less than .5%.
Our partners benefit by lowering their total cost of service through fewer trips to stores, improved SLA’s, and maximized lane uptime
- resulting in reduced costly business interruptions and improved ROI.
SCO Components Supported
(current through legacy models)
| SCO POS Engines |
IBM; Fujitsu; NCR |
| Scanner/Scales |
Fujitsu; Datalogic; Honeywell; NCR |
| Scanners |
NCR; Datalogic; Symbol |
| Printers |
Axiohm; Citizen; Epson; IBM; NCR; Pertech |
| Payment Terminals |
Hypercom; Ingenico; Verifone |
| Signature Capture |
Topaz; Verifone; @pos |
| Touch Screens, LCD &
Monitors |
ELO; IBM; NCR |
| Bill Acceptors & Bill
Dispensers |
Talaris (De La Rue); Diebold; G&D; Telequip;
Cash Code; MEI |
| Coin Acceptors &
Coin Dispensers |
Talaris (De La Rue); Telequip; MEI |
| Security Scales |
Shekel; Toldeo |
We are an Authorized Service Center For :
ELO; Epson, Datalogic (PSC), Talaris (De La Rue), TPG, Cash
Code
Performance Visibility
Our Systems
track the repair history of each component by serial number
from the time it was first logged into our service
management system throughout its useful working life.
Visibility and accountability of this
magnitude enables Mainstreet to trend performance on an
ongoing basis, identify when repeat problems occur on an
individual component or potential pervasive problems on the
device throughout the install base. Root cause analysis and
developing corrective action plans, where required, further
help Mainstreet clients to enjoy superior self-checkout
support.
Investment Protection
We know the significant investment retailers have in
self-checkout and how critical these systems are to store
operations. Mainstreet partners with manufacturers and
retailers to help migrate systems to newer technologies and
provide an aftermarket for surplus systems. Refurbishment
and upgrade of specific components deliver even greater
investment protection.
Components and Parts
Mainstreet is an
excellent source of supply for for multi-vendor
self-checkout components and parts. Equipment can be fully
refurbished and kitted for store technicians.
If you are looking for a partner to help you simplify support of your self-checkout systems, please
contact us to learn more about
how we can work together.
